PRIVACY POLICY

Last Update: November 1st, 2023.
This privacy policy (“Policy”) describes how PROCCIP Company (“Company”, “we”, and “our”) processes, collects, uses, and shares personal information when you access this website https://proccip.com.br. Please read the information below carefully to understand our practices regarding how we handle your personal information and how we treat it.

PURPOSE OF PROCESSING
What are personal data?
We collect information about you in various ways, including personal data. As described in this Policy, “personal data,” as defined in the General Data Protection Regulation, includes any information, whether combined with other data or not, that we collect about you that identifies you as an individual, such as your name, postal code, email, phone number, etc.

Why do we need this personal information?
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data to provide you with access to the website. If you registered with us, you were asked to check a box to agree to provide that information to access our services, such as purchasing our products or viewing our content. This consent gives us the legal basis we need under applicable law to process your data. You retain the right to withdraw such consent at any time. If you do not agree with the use of your personal data in accordance with this Policy, please do not use our website.

COLLECTING YOUR PERSONAL DATA
We collect information from you in the following ways:
Information you give us. Includes:
• Personal data you provide when registering to use our website, including your name, address, email, phone number, username, password, and demographic information;
• Personal data that may be contained in any comment or other submission you provide on our website;
• Personal data you provide in our affiliate program or other promotions we link to on our website;
• Personal data you provide when reporting a problem on our website or when you need customer support;
• Personal data you provide when making purchases on our website;
• Personal data you provide when contacting us by phone, email, or otherwise.

Information we collect automatically:
We automatically collect information about you and your computer or mobile device when you access our website. For example, when you visit our website, we log the name and version of your computer or mobile device, the manufacturer and model, browser type, browser language, screen resolution, the website visited before entering our website, pages viewed, how long you stayed on a page, access times, and information about your use and actions on our website. We collect information about you using cookies.

COOKIES
What are cookies?
We may collect information from you using “cookies.” Cookies are small data files stored on your computer’s or mobile device’s hard drive in your browser. We may use both session cookies (which expire when the browser is closed) and persistent cookies (which remain on your computer or mobile device until you delete them) to provide you with a more personalized and interactive experience on our website. We use two types of cookies: First-party cookies placed by us on your computer or mobile device, which we use to recognize you when you revisit our website; and third-party cookies from services provided by third parties on our website, which may be used to recognize when your computer or mobile device visits our site and others.

Cookies we use:
Our website uses the following cookies:

Essential cookies
These cookies are necessary to provide the services available on our website, allowing you to use some of its features. For example, they may allow you to log in to the member area or load content on our website quickly. Without these cookies, many of the services available on our website may not function properly, and we only use these cookies to provide you with a good service.

Functional cookies
These cookies remember the choices you have made on our website, such as language, login details, and other selections you have made that may be customized by you. The purpose of these cookies is to remember all your choices to create a more personalized experience without having to re-enter your information on our website.

Analytics and performance cookies
These cookies collect information about traffic on our website and how users use and navigate the site. The information collected does not identify any particular user. It includes the number of visitors to our website, the websites that refer to ours, the pages users visit, possible websites they visited before, and other similar information. We use this information to improve and monitor our website’s performance.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our website functions. You can learn more about Google Analytics cookies here: https://policies.google.com/technologies/cookies. Learn more about how Google protects your data here: https://policies.google.com/technologies/product-privacy. You can opt out of Google Analytics cookies on your browser by installing an extension for Google Chrome. You can download this extension here: https://tools.google.com/dlpage/gaoptout?hl=en.

Advertising cookies
These cookies analyze how you browse to show you ads that are likely to be of interest to you. These cookies use your browsing history information, and with your permission, show you relevant third-party ads based on your interests. You can disable cookies that store your browsing history by visiting the website https://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove these types of cookies, you will still see ads, but they will not be relevant to your interests.

Social media cookies
These cookies are used when you share information on social media or access our content through social networks such as Facebook, Instagram, LinkedIn, Pinterest, Twitter, etc.

Disabling cookies
You can remove or reject cookies through your browser settings. To do this, we recommend following the instructions for your browser (usually found in the “settings” section of your browser under “help” or “tools”). Most browsers accept cookies automatically until you change the settings.

If you do not accept our cookies, your experience on our site will not be as pleasant. For example, we may not recognize your computer or mobile device, and you may need to log in each time you visit our website.

ADVERTISING
We may use third parties to display ads when you visit our website. These companies may collect information such as browser type, time and date, type of ad clicked on this and other websites, to show you the most relevant ads. These companies usually use their systems to collect this data, which is subject to their privacy policies.

USING YOUR PERSONAL DATA
We may use your personal data as follows:
• To maintain and improve our website, products, and services;
• To manage your account, including communications related to your account, if you have one on our website;
• To operate and manage our affiliate program and other promotions you may participate in on our website;
• To respond to your comments and questions and provide customer support;
• To send information, including technical information, updates, security alerts, and support;
• With your consent, to engage in email marketing about promotions and other news, including information about our products or services offered by us or our affiliates. You can opt out of receiving this information at any time. In all of our emails, you always have an option to unsubscribe from the list. Even if you unsubscribe, we may send non-marketing emails, including emails about any account you have with us (if you have one) or business transactions with us;
• To process payments you have made on our website;
• When necessary and appropriate (a) to comply with the law (b) to comply with legal requests and processes, including requests from public and governmental authorities; (c) to comply with our Policy; and (d) to protect the rights, privacy, and security of you and others.
• To analyze and study services;
• As described below under “Sharing Your Personal Data.”

SHARING YOUR PERSONAL DATA
We may share your personal data in the following ways:
• To third parties designated by you. We may share your data with third parties you have consented to.
• Third-party service providers. We may share your personal data with third parties who perform services such as data analytics, payment processing, customer support, email marketing, and other similar services.

THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. This Policy does not cover the Privacy Policies of third parties. These third-party websites have their own privacy policies, and we are not responsible for those websites, their operations, or privacy policies. Please read the privacy policies of these third-party websites before submitting any information.

USER-GENERATED CONTENT
You may share your personal data with us when submitting and generating content on our website, including blog comments, support messages on our website, etc. Please be aware that any information you post on our website becomes publicly available and accessible to all users of our website, including visitors. We suggest you be very cautious when deciding to make your personal data or any other information public on our website. Any personal information posted on our website will not be private or confidential.
If you give us a review or comment, we may make that information public on our website.

INTERNATIONAL DATA TRANSFER
Your information, including personal data we collect from you, may be transferred to, stored in, and processed by us outside the country where you reside, where data protection and privacy regulations may not offer the same level of protection as in other countries. By accepting this privacy policy, you consent to the transfer, storage, and processing of your data. We will take all necessary measures to ensure that your data is treated securely and in accordance with our policies.

SECURITY
We strive to take all technical and administrative measures to protect your data in the most secure way possible. Unfortunately, no system is 100% secure, and we cannot guarantee complete security of your data. If you believe your data is no longer secure with us (for example, if access to your account has been compromised), please contact us immediately and report the issue.

RETENTION
We will only retain your personal information for 30 days unless a longer period is required or permitted by law.
OR
We will only retain your personal information as long as necessary and permitted by you to allow you to use our website, until you close your account or terminate your subscription, unless a longer period is required or permitted by law.

OUR CHILDREN’S POLICY
Our website is not targeted at children under 18 years old. If a parent or guardian notices that their child has provided personal data on our website without consent, they should contact us immediately. We will delete all such data as soon as possible.

YOUR RIGHTS
Unsubscribe: You can contact us at any time to unsubscribe from our list; (i) email marketing communications (ii) our collection of sensitive personal data (iii) any new personal data processing we may carry out.
• Access: You may access the information we have about you at any time by contacting us.
• Change: You can also contact us to update or correct any personal information we have about you.
• Transfer: Your personal information can be transferred. You have the flexibility to move your data to another service if you wish.
• Delete: In some situations, for example, when the information we have about you is no longer relevant or is incorrect, you may request that we delete your data.
If you want to exercise any of these rights, please contact us. Please clearly indicate in your request (i) which information you want; and (ii) which of the above rights you wish to use. For your protection, we can only complete your requests if they are made from the same email associated with your data, and we will verify your identity before making any changes. We will process your request as soon as possible, no later than 30 days. Please note that we may need to retain some information for record-keeping purposes.

COMPLAINTS
We are committed to resolving any complaints about how we collect your personal data. If you have any complaints about our privacy policy or our practices regarding your personal data, please contact us at: proccip@proccip.com.br. We will respond to your inquiry as quickly as possible, within a maximum of 30 days. We expect to resolve any situation brought to us by you, but in any case, if we find that your complaint is not applicable, you have the right to contact your local data protection authority.

CONTACT INFORMATION
We appreciate your feedback and any questions you may have regarding our privacy policy. You can contact us by email at proccip@proccip.com.br.

We reserve the right to update these terms and conditions without prior notice.